News: Infosys BPO plans Manila operations in second quarter

(BL 16/05/2007) Pune - Infosys BPO will commission its fourth international centre at Manila in the second quarter of this fiscal. It already has two centres in China and one in the Czech Republic, but with the parent company not yet having any presence in the Philippines, it will be solo going for the Manila operations.

Amitabh Chaudhary, CEO and MD said the company, which closed financial year 2006-07 at $148 million, had put out a 07-08 guidance of $215 million. From its current employee strength of around 11,000, it expected to add another 4,000 during the year. The company has also undertaken a Disability Hiring initiative. "Our aim is to have disabled people forming 2.5 per cent of our total workforce," he added.

Referring to its MoU with the Shivaji University, Chaudhary said that they wanted to convince people from smaller towns that they could make a career in a BPO. "We have taken it as a challenge to bring down the attrition rate," he said. It had already come down from 43 per cent to 37 per cent this year, he said, stating that it could be brought down further.